Words that caught us: A New Year's relationship check-in gives us a chance for renewal and reinvigoration
After
the anticipation and the count down,
After
the cheers and the fireworks have died down,
What
exactly does a New Year mean to you?
Of
course, the calendar is just a concept,
Like
many others we’ve invented,
To
help us make sense of the world,
And
our existence in it.
If
you slept through the count down,
And
woke up to your usual routine and grind,
You
are in very good company.
There
many who don’t buy the glitz and rituals,
We
have conjured up around the New Year.
But whatever
you believe in, or don’t,
A New
Year can be a good time to recalibrate,
Renew,
realign, revitalize and refocus our lives,
Towards
something better.
But
for that to happen,
We
have to take time,
To
check-in, with ourselves.
What brought
me most joy in the last year?
What
am I grateful for?
What
was the most challenging thing last year?
What
helped me get through it?
What
did I learn from this?
What
do I need to let go this year?
What
distracted me the most last year?
What
took away most of my energy last year?
How
would I describe myself right now?
What
kind of person am I becoming?
Is
this what I want for myself,
And
for my loved ones?
In
hospitality, the check-in process is very critical
To
the overall guest experience.
That’s
the time we get to ‘see’ you,
To ‘hear’
you, and ‘understand’ you.
The
connection built during this process,
Creates
trust, friendship and loyalty,
That endures
the stresses
Of momentary
shortcomings.
It’s
the backbone on which we build the future
Of the
relationship.
And
so, the key question,
As we
begin the New Year,
Is
whether we've set aside some time,
To check-in
with ourselves.
Have
we taken the time,
To strengthen
the backbone
Of our
relationship with ourselves, and others?
The
risk of not doing it is, of course,
Missing
more of what we missed, omitted,
Got
wrong, or neglected, last year.
Change
is deliberate.
And
so is growth and progress.
Have
you checked-in yet?
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